Thanks to a new standard developed by the Reverse Logistics Association, the world of product labels is changing in an exciting, innovative, and interesting way!
Eurosoft is working in partnership with the RLA and other partners to establish standards that can benefit and streamline the PC refurbishment and repair process.
12N QR codes are a versatile label format using compliant ANSI/MH10/ISO standards. They relay a host of logistics, support, warranty and marketing details, specific to organisational or business process. Fast moving and archival, 12N QR codes are easily updated, assisting the widest possible public and private sector audience. Not just for manufacturers and retailers, although it helps them a lot – it’s for consumers who want a quick way to get answers to their pre- and post-sales questions. 12N QR codes are a quick way to get answers to inventory routing, sales questions, emergency situations, and when the time comes, a super-simple, efficient way to get a product repaired, upgraded, or recycled.
12N QR is the largest facilitator of rapid, ‘smart QR labels’: 4000 secure or visible characters (an essays’ worth). Easy integration with existing systems using assigned 12 Field Identifiers. Scan-enabled using a simple mobile cell phone or existing scanners, no internet connection required.
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Developed over seven years, the 12N QR codes look very much like a standard QR code, but can store much more data. In fact, 4000 characters versus most at 500. This new data-space prompted the standards initiative. The aim to streamline repetitive data fields, allowing wider public and private sectors usage, coordinating products and services, routing and returning dispositions.
Eurosoft’s approach to using the 12N QR codes is integrating its ZeroData Windows data erasure and Pc-Check Windows diagnostic software reports into the 12N QR label. Significant report information is automatically converted into the 12N QR, with labels printed and affixed to a PC. Viewers who scan the 12N QR code will be able to determine a computer’s storage device date erased disposition for reuse and recycle, tested system configuration along with working or faulty hardware test reports, with all records accessible by operators within service sites, refurbishment and repair processes.
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- Pc-Check® Windows® diagnostics produce several pages of critical test data
- Test data becomes a status report that fits on a single 12N QR Code label – Its information states what issues have occurred
- ZeroData™ Windows® Performs data erasure on physical drives
- Erasure report data / certification from XML output is added to the 12N QR Code label, detailing the condition of the storage media, and erasure methods used
- The 12N QR Code label is flexible:
- Delivers up-to-date problem information
- Aligns service processes on ‘what to do next’
- Helps reduce overall cost of service and repair, refurbishing and recycling
- Future: 12N QR code initiated at PC origination or purchase point – tracking reverse logistics, advising the disposition of a computers’ life cycle.
A key area where the 12N QR approach will add value, is in the routing of these forward and reverse logistics. Once a unit is affixed with a 12N QR code label, think of it as a functioning “digital toe-tag”, the unit or part is then far more trackable. Reducing reporting time is foremost and that requires a simplified method that the updateable QR code will achieve.
Timely replacements of PCs, for example whether in warranty or not, are traceable from original manufacturing throughout distribution and on to refurbishing. Events tracking from a service, repair or data erasure can unite many participants in the PC life cycle process, allowing a refined use of “big data” analysis, further standardizing forward and reverse logistics processes.
All industries are affected by reams of product codes, errors and what-to-do-next scenarios.
The utilization of 12N QR code labels will unite forward computer manufacturing and reverse computer services and refurbishing logistics. Effectively, standardising incident reporting diagnostic practices and simplifying error codes, making it easier to manage repair and refurbishing information. 12N QR codes will radically reduce RMA and warranty processing.
