Eurosoft Product Support

Eurosoft Office Hours

UK Office
Monday – Friday
8:30AM – 5:30PM

US Office
Monday – Friday
8:00AM – 5:00PM EST/CST

2025 Office Closures (does not affect support)

January 1, 2025
February 17, 2025 (US only)
April 18 & 21, 2025 (UK only)
May 5, 2025 (UK only)
May 26, 2025 (Both)
July 4, 2025 (US only)
August 25, 2025 (UK only)
September 1, 2025 (US only)
November 27 & 28, 2025 (US only)
December 24 (Both) 2025 – January 1 2025
Both Offices reopen January 2 2026

Help us to identify your support request.

Purchasing Questions and Answers? Registering your Eurosoft product? Technical issue?

Eurosoft provide support for companies and users of all sizes around the world. For those of you with confidential and OEM licenses, please feel free to contact your account managers directly. Otherwise, please use the selections below.

Frequently Asked Questions

Visit our FAQ pages for answers to common questions regarding our products for both Business and Technical topics. More…

Support Ticket

Need technical support from Eurosoft, enter your details on Support Ticket so we can assess and address your needs. Technical support manages currently supported versions of Eurosoft products with the exception of custom solutions. More…

Diagnostic Product Registration

IMPORTANT: Register your Eurosoft product here. Once registered, you are entitled to free support AND special upgrade offers for Pc-Check Pc-Check Windows (QA+Win) diagnostics too. More…

Eurosoft (UK) Ltd and Eurosoft (US) Inc, Pc-Check, QA+Win and PC Builder are not affiliated with other product or companies of similar names. Contact us directly if there is any confusion with the product you are using or if you suspect an illegal program is being used. Thank you.

Shortlands Computing has been using Pc-Check and QA+Win since 2011 for all our testing. The combination of these powerful products gives us the conf...

R. Shackleton, Shortlands Computing

Shortlands Computing has been using Pc-Check and QA+Win since 2011 for all our testing. The combination of these powerful products gives us the conf...

R. Shackleton, Shortlands Computing

New consumer laws in South Africa mandate that we must use a diagnostic package that would reliably test hardware and allow a report to be created. Eu...

W. Keogh, Server Technician, Mustek Ltd

Pc-Check is a fantastic tool, according to our workshop the satisfaction is on the highest level.Like you say it, 'Nobody checks out PCs better than E...

H. Alasadi, Merlin A/S

PC Builders rigors help us to maintain the significant testing processes we adhere to at Stone. We are continually identifying problematic hardware, w...

M. Scott, GROUP TECHNICAL MANAGER, Stone Computers Ltd

During internal AMD beta tests, we experienced excellent Pc-Check performance on the AMD 64-bit development systems. Eurosoft has also taken the step ...

R. Heye, AMD

Virtual Pc-Check provides the crucial tools that allow PC users to run in-depth, transparent hardware tests so that problems can be identified and fix...

Eurosoft Customer (confidential)

PC manufacturers and service organisations of all sizes can reduce their development, manufacturing, maintenance and support costs by using effici...

Eurosoft Customer (confidential)

Recently I received ZeroData from you and I must say it is a superb piece of software. I "Nuked" two, 3 Gbyte HDD with corporate wipe (4 pass) and...

M. Hepburn, Field Service Engineer, New Zealand Racing Board

We have a Preferred POST ISA/PCI Board which we use here in the workshop - one of the most useful bits of kit we have!

R. Hall, Technician at Indicus UK

Eurosoft test and diagnostic solutions deliver substantial test time and cost savings at all stages of the PC lifecycle.

Eurosoft Customer (confidential)

Thanks for the prompt response and excellent support. That is why we keep coming back to Eurosoft, plus Pc-Check is a great product....

Charles, Impact Business Systems

Pc-Check has much more than The Troubleshooter had, including support for the newest hardware.I used the Preferred POST PCI/ISA board on a system that...

Wallace, Root Lowell Manufacturing Co

Much to my surprise my latest machine passed all tests, except the new Microtopology(uTL) test I then was able to narrow the problem down to the memor...

H. Robinson

Eurosoft's solutions ensure that our PCs deliver the reliability that is crucial to our growth so that we can focus on delivering high quality financi...

Sentinel Federal Credit Union

You have great software and excellent support. If all companies had your level of support, my job as a computer tech to reach and find answers would b...

D. Hughes

Eurosoft is one of my favourite software companies to work with. Your company takes its time to release a stable build and provides outstanding custo...

H Haroon

CompuCycle

I have been using Pc-Check for a while and it is most definitely the best all in one hardware checking system that is around. It also beats many stan...

E. Huffman, Huffman Labs

I test PC on daily basis, and Eurosoft Pc-Check is the only software I can fully rely on. It saves me a lot of time - firstly, during the pre-sale tes...

Rudi Feigllor

Kontron has used this software in the past, and highly recommend it.

Kevin Ledgister, Kontron

I work at the IT Service Desk and Pc-Check is a must have for what we do. Built-in diagnostics never find any issues, while PC Check will always find ...

M. Rechsteiner

02/14/2019

I LOVE LOVE LOVE YOUR PRODUCTS, they are just unbeatable. I fell in love with them after figuring out how to use them. the hardware testing suite is a...

Elliot Huffman, Elliot Labs LLC

06/21/2019