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To
deliver cost-effective
direct and channel
support, servicing
organisations
need to identify
any hardware failures
encountered by
users as quickly
as possible.Virtual
Pc-Check provides
the crucial tools
that allow PC
users to run in-depth,
transparent hardware
tests so that
problems can be
identified and
fixed in the field,
preventing the
need to return
PCs to service
and warranty centres.
By
providing PC users
with a comprehensive
library of customised
pre-scripted,
auto-installed
diagnostic routines,
PC service professionals
can thoroughly
test systems and
identify errors
while the PC is
still in the field.
Self-help test
solutions improve
customer satisfaction
and allows PC
service organisations
to reduce the
numbers of PCs
returned, lowering
service and warranty
costs so you and
your customers
save money.
Diagnostic
tests for PC support
and servicing
should:
Using
Eurosoft's flagship
software, Pc-CheckŪ
diagnostic software,
"virtual" pre-scripted
test modules detail
the hardware condition
of end-user PCs
so repair or return
decisions can
be made reliably.
Independent of
operating systems,
Virtual Pc-Check
instantly determines
hardware faults
of installed PCs,
providing substantial
service advantages
for end-user technical
support by delivering
hardware information
and testing for
all levels of
PC users.
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