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  FAQs | 2038 Date Problem | Critical reading on AFRs! | WinPE Reboot Time | RoHS& WEEE | Promotions... SAVINGS! | Intel Channel Software Connection | Lifecycle Newsletter | 25 Years at Eurosoft | New Tests for Independant Hardware Vendors & OEMs  
 
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FAQs in the News - 2006-07-10

How FAQs are continually added to. Please go to this helpful Support section of the Eurosoft web site for several test case issues and advice. Here are a couple new FAQs regarding our testing procedures, which are the same for QA+Win32 and other products.

What makes Pc-Check's tests a reliable choice for valid service results?

What does Eurosoft do to ensure that their tests support Intel and AMD architectures?

 
 
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Eurosoft Support
 
         
 
     
       
         
       
 
Another widespread date problem 2038

How Pc-Check protects against the problem:

Pc-Check does not perform calculations that might cause overflow representations - the longest calculations using the format are in calculating duration of a single run of a burn-in tests. In the next 30 years, Pc-Check will evolve to use 64 bit and eventually completely new standards for such calculations! In the mean time, the possibility for incorrect dates due to entry or malfunction should not cause unpredictable results from the diagnostic. Initialisation code has been added to the program that will set all system dates to January 1st , 2037 (over a year ahead of the problem date) if that date has been exceeded on the system and so is clearly incorrectly set. This is done using a different, field driven call method not dependant on the time_t representation. In the next full release of Pc-Check, the date normalisation function will be changed to also trap years that are less than 1970 and bring them to January 1st, 1970 and so within range of the time_t calculations. Again, Pc-Check will have evolved considerably before such a date becomes a present day worry.

QA+Win32 Test Derivatives & PC Builder Test Management framework:

While the QA+Win32 test base code (I97) and PC Builder Test Management Framework uses 32-bit "time_t" values and function calls in a few places, the operating system would be the first point of date use before the diagnostics got underway. Well before 2038, the test base code will be an entirely 64-bit (or perhaps even 128-bit) operating system by then.

 
 
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www.wikipedia.org
www.deepsky.com
 
         
 
     
       
         
       
 
Critical reading on AFRs!

Critical reading on Annual failure rates (AFR) from Liam Lahey, 26 June, 2006, at echannelline.com, uncovers new data from Gartner. "Some measures that the smartest PC vendors have implemented to improve reliability include: Increasing design and system testing; increasing component qualification; raising the penalty to component suppliers for component failures; and performing overall system tests during repair incidents to spot and fix any imminent problems before they can cause further failures."

As explained to echannelline.com, Eurosoft develops computer tests that help to gather and expose the hardware failure data. In recent months, manufacturer's service groups have contacted Eurosoft with new goals to use the Eurosoft PC Builder, QA+Win32 or Pc-Check diagnostic programs as part of their production, support and service solution as applicable to their businesses.

 
 
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www.echannelline.com
www.eurosoft-uk.com/business/part2.htm
 
         
 
     
       
         
 
Microsoft will be extending the WinPE reboot time

Microsoft will be extending the WinPE reboot time from every 24 hours to 72 hours. The daily security reboot has been an issue for PC manufacturers and was raised on many occasions with Microsoft. Microsoft has responded to the manufacturers and a version, WinPE 2, that boots every 72 hours will be released with Vista, scheduled for release at the end of 2006. In the meantime, the Microsoft WinPE Notice will remain as follows:

"The Microsoft® Windows® Preinstallation Environment software included with this device or software may be used for boot, diagnostic, setup, restoration, installation, configuration, test or disaster recovery purposes only. NOTE: THIS SOFTWARE CONTAINS A SECURITY FEATURE THAT WILL CAUSE END USER'S SYSTEMS TO REBOOT WITHOUT PRIOR NOTIFICATION TO THE END USER AFTER 24 HOURS OF CONTINUOUS USE."

 
 
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www.microsoft.com
www.eurosoft-uk.com/pc_builder.htm
 
         
 
     
       
         
 
RoHS & WEEE -- what does that mean?

RoHS & WEEE -- what does that mean? Specifically, RoHS (Restriction of Hazardous Substances) and WEEE (Waste Electrical and Electronic Equipment), which are directives to help save the environment! RoHS covers the impact of how an electronic product is made, such as removing the lead from the PCB. WEEE, which is an European directive, sets the criteria for the collection, treatment, recycling and recovery of waste, and the producers responsibility of disposing of it. All countries will ultimately be effected due to import and export distribution of electronic products.

 
 
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www.eurosoft-uk.com/newsletter.htm
 
www.eurosoft-uk.com/pc_builder.htm
 
         
 
     
       
         
 
Promotions...SAVINGS!

Stop wasting your valuable service time using unreliable or outdated PC diagnostic programs! Be on the look out for an exclusive discount postcard from Eurosoft coming via the postal services. If you have not had your discount saving's postcard by the end of July 2006, call us, email us, tell us, yell at us! We will get a promotion code sent out to you.

Place your order by phone before September 15th, and receive an additional 5% off your order [you have to quote your promotion code to get it though....]

Can't decide which diagnostic program is best for your testing needs? Please call us direct or read more on our Website.

INCENTIVE: All orders are getting fantastic discounts on our latest diagnostic packs. So start saving your valuable service time with totally reliable, up-to-date diagnostics!

 
 
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www.eurosoft-uk.com/findus.htm
 
         
 
     
       
         
 
Intel Channel Software Connection

Eurosoft's relationship just got better with Intel! For those of you who have been wanting to work with Eurosoft and Intel jointly, Eurosoft have recently joined the Intel Channel Software Connection program.

This Intel program offers a worldwide marketing and technical reach that allows independent software vendors (ISV) to present their programs to premiere Intel providers, system builders, VARS, solution integrators (SI) and Intel authorised distributors. The membership numbers are close to 50,000 in the US alone and 170,000 worldwide. So, we are expecting to hear from quite a few of you!

 
 
For more information on this helpful Intel program, please visit:
www.Intel.com/go/alliancecenter
 
 
 
     
       
         
 
Lifecycle Newsletter

Demands for more testing scenarios is increasing. This quarter, in the second edition of Eurosoft's Lifecycle Newsletter, we introduce Sentinel Federal Credit Union, a small business using ZeroData hard drive erasing software and Pc-Check diagnostic software. Not all our customers have a story to tell, or so they think. The reality is that testing conditions and test results are not always as we would like them to be. That's what makes an interesting story that everyone should hear. Fact: your input on testing improves our diagnostic software.

If you would like to have your company featured as a case study (that you can also use to impress your customers), send us an email or by all means, call our marketing team. You could be included in the next edition of Eurosoft's Lifecycle Newsletter.

Not signed up yet? Please go to our short survey page to receive your quarterly edition.

 
 
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www.eurosoft-uk.com/newsletter.htm
 
 
www.eurosoft-uk.com/findus.htm
 
 
 
 
     
       
         
 
25 Years at Eurosoft

It's been fun, focused, and sometimes frivolous. Not a day goes by that customers don't ask, "How long have Eurosoft been in business?" and "What did Eurosoft use to do?" Not to mention, "Didn't QAPlus belong to Diagsoft?" and "Is Pc-Check the same as the Troubleshooter?" Please, take a moment to read about Eurosoft's short history.

 
 
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www.eurosoft-uk.com/25years
 
 
 
     
       
         
 
New Tests for Independant Hardware Vendors & OEMs

Get your hardware and tests included within Eurosoft's IHV/OEM partner program. The demand from our manufacturing and service customers is increasing to make sure that the hardware they build and service is identified and tested within Eurosoft's diagnostic and test management software.

Sign up today to get qualified for inclusion into Eurosoft's IHV & OEM Partner program.

 
 
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www.eurosoft-uk.com/pprogram.htm